The Customer is Always Right
The customer is always right. What??? We will see about that. Jon Cercone and Gabrielle Pottier join us from Tavern on the Square in Quebec and they let they tell us how they deal with that concept. The customer is certainly important but the customer is always right seems more like the tail wagging the dog. If restaurants take on the character of their operators, I may need a work visa and an application. We also get a lesson in French pronunciation.
Guest: Gabrielle Pottier https://www.instagram.com/gabrielleevangeline/
Jon Cercone https://www.instagram.com/brommeliermtl/ https://www.instagram.com/tavernesquare/
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