top of page
  • Restaurant Podcast

The Customer is Always Right

The customer is always right. What??? We will see about that. Jon Cercone and Gabrielle Pottier join us from Tavern on the Square in Quebec and they let they tell us how they deal with that concept. The customer is certainly important but the customer is always right seems more like the tail wagging the dog. If restaurants take on the character of their operators, I may need a work visa and an application. We also get a lesson in French pronunciation.

Guest: Gabrielle Pottier

Jon Cercone

Like this episode? Subscribe to our podcast on and Follow us on Instagram

5 views0 comments


bottom of page